IB发展中，上海办继续招聘，请大家踊跃推荐哦！ Consultant Interactive Brokers (www.interactivebrokers.com) is looking to hire highly motivated and career minded individuals for Consultant positions in our Shanghai Representative Office. Job Description As a liaison to Interactive Brokers’ retail and professional clients, the IB consultant is accountable for providing client service to IB’s clients. This includes retail customers, financial advisors, hedge fund operators and other broker-dealers. Our aim is to build and maintain long-term customer relationships, provide access to desired markets and increase our customer retention as we expand on our product and service offerings. Responsibilities Mainly management and focus on a wide scale of client issues which includes: Responding to inquiries, concerns and complaints via telephone, e-mail, and on-line chat to achieve a mutually satisfactory solution while complying with policies, practices and procedures. The core competencies include: • Trading and margin analysis. • Ability to identify, analyse, and escalate complex issues. • Must demonstrate excellent troubleshooting and problem resolution skills to bring problems to a quick resolution. • Takes personal responsibility for identifying client needs by providing a high value experience. Requirements • University degree (Bachelors) required. • Must possess excellent oral & written language skills in English/Mandarin. • Excellent analytical skills Candidate should have at least 2-3 years trading or brokerage experience in either stocks, futures, options or FX, and should have a good understanding of market structure, order types, etc. Other language skills a plus. Please send CV and cover letter with current and expected salary to shanghaistaff@interactivebrokers.com 带鱼带鱼带鱼：Very competitive salary offered to right candidate. Translator Job Description Interactive Brokers (www.interactivebrokers.com) is looking to hire highly motivated and career minded individual for Translator position in our Shanghai Representative Office. Position responsibilities and requirements are outlined below. Responsibilities • Daily Website Update • Translate/Convert New Web Pages • Translate various application tags • Customer related translation • Translate sales document/Advertisement • Other assigned duties Requirements • Bachelors or Masters degree (Finance/Translation/Languages fields preferable) • 1-2 years experience in financial services/Translation industries (e.g., brokerage, banking, trading, exchange or clearinghouse); • In depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange and fixed income; • Must possess excellent oral & written language skills in English/Mandarin. • Other language skills a plus. Strong focus, detail oriented, quick learner, superior listening skills, good problem solver, a decision maker and analytical. Must also have good communication and presentation skills along with excellent coordination and teamwork. Please send CV and cover letter with current and expected salary to shanghaistaff@interactivebrokers.com
替伟建补充一下，还有一个技术支持( TAC) 的岗位也扩编招人。 Job Description Our Trader WorkStation is a Java 2 based proprietary trading platform that allows end-users to trade from their home or office. A TAC Technician is expected to consistently provide friendly and informative technical support to Interactive Brokers’ clients, to follow well-organized procedure as well as investigate new problems to assist end-users. Responsibilities Mainly management and focus on a wide scale of client issues which includes: Responding to inquiries, concerns and complaints via telephone, e-mail, and on-line chat to achieve a mutually satisfactory solution while complying with policies, practices and procedures. The core competencies include: • Thorough understanding of office and internet related applications • Windows XP Professional Troubleshooting • Windows Vista Troubleshooting • Windows XP Home Troubleshooting • Windows 2000 Professional Troubleshooting • DNS, TCP/IP and Application Support • Hands-on PC Troubleshooting • Exposure To Linux or Mac a plus Requirements: • Minimum of 1 year Call Center or Phone Support experience in the financial services industry. • Strong Technical Troubleshooting Skills • Excellent oral & written language skills in English/Mandarin. • Strong people skills • Bachelors Degree (IT fields preferable) • Will also consider technical certifications- A+ Certification, etc. Candidates will be expected to demonstrate in-depth understanding of troubleshooting problems with a Windows machine during the interview. Please send CV and cover letter with current and expected salary to shanghaistaff@interactivebrokers.com Very competitive salary offered to right candidate.