如TWS登陆有问题 就用网络交易者

Discussion in 'Interactive Brokers（盈透）' started by weijian, Jun 12, 2008.

Page 4 of 5
  1. absolut

    absolut

    增加路由服务器可以解决问题! Yes! :)
     
    absolut, Jun 16, 2008
    #61
  2. linx

    linx

    哎呀，我还帮IB说好话呢……今天晚上7点多一直断线一直断线，，我想重新启动一下TWS，谁知道退出程序后再登录都登录不进去了！一直停留在登录程序的那个输入用户名和密码的界面……后来进账户管理用聊天方式叫客服帮我检查问题……

    真该增加服务器了！
     
    linx, Jun 16, 2008
    #62
  3. weijian

    weijian

    http://www.forex-town.com/thread-806-1-1.html
    看来大家都在不时碰到这个网络问题。不光是IB，还有其他的外汇商。

    楼上的Linx已经确认是美国服务器。因为他在存页面时候，选择了“在服务器上保存设置”。由于网络及软件语言版本问题，TWS花费了太多的时间来找到这个应该“保存”的设置，进而长时间无法登陆。
    通过网上的帐户管理里面的聊天方式，客服提示他“取消”了这个选择，进而再次登陆时非常通畅。问题已顺利解决。

    根据这个案例，我们有以下收获：
    1.继续把精力集中在美国的报价问题的网络传输上；
    2.遇到困难找警察，遇到问题找客服。如果是晚上时间电话不好打，就用“帐户管理”里面的聊天。如果不会使，请学习“帐户管理”的视频。如果完全不会英文，只有打电话给美国或加拿大了。
    3.目前中文版本，不要轻易选择“在服务器上保存设置”。登陆时候，选择最简单快捷的方式。
    4.如果遇到紧急问题想平仓，还可以登陆“网络交易者”来暂时平仓。因已经有香港的网络交易者的服务器，所以速度很快。
     
    Last edited by a moderator: Jun 17, 2008
    weijian, Jun 17, 2008
    #63
  4. xozhizhi

    xozhizhi

    IB既然号称老大,就应该提出更高的标准:)
    要人家想自己看齐,而不是IB想别人看齐:)

    老师说,对自己提出严格要求的学生才是好学生:)
     
    xozhizhi, Jun 17, 2008
    #64
  5. weijian

    weijian

    拿他们，只是为了说明问题的真正症结所在。只有找到真正的问题，才能解决好问题。
    如果是IB的服务器带宽不够，则应该增加带宽。但是根据IB的工程师说，根本没有这个问题。
    如果是网络不够好，就想办法找到卡在哪里了，解决问题。如果找不到症结，而随便决定，从而让问题会继续延续。所以我需要数据来说服领导层，引导工程师找到症结所在。
    最终地，等中国金融政策彻底开放，我们也许会建立一个亚洲的数据及服务中心。从而建立成为一个亚洲的交易中心。每一步都在记载历史。你的参与，也是在创造历史。
     
    weijian, Jun 17, 2008
    #65
  6. wnet

    wnet

    近期一直想开户,但是tws近期不断有网络问题,总是让人担心.各位贴子我都仔细看过，各位有没有试过网络交易者, webtrader是不是不存在tws上述的同样的行情传送问题？谢

    --webtrader在香港有服务器，“可能”其报价也是通过香港服务器（正在和技术部门沟通确认），所以还没有大陆客户反映webtrader的问题。
     
    Last edited by a moderator: Jun 18, 2008
    wnet, Jun 17, 2008
    #66
  7. hylt

    hylt

    呵呵，现在问题卡在中国大陆用户不喜欢打香港客服电话。等上海办事处成立后也许会好很多。
     
    hylt, Jun 17, 2008
    #67
  8. linx

    linx

    那样的话不单是一个上海代表处，还要成立面向中国客户的24小时客服中心，配足了人手……
     
    linx, Jun 17, 2008
    #68
  9. robinsan

    robinsan

    其实解决方案很简单，就是用VPN就可以了，但是这样会增加成本。像我如果用VPN，就像在香港上Internet一样。
    应当在大陆或在香港增加服务器，这应当是由IB来实现的。如果有什么需要提供，大家都可以帮忙。
     
    robinsan, Jun 18, 2008
    #69
  10. xozhizhi

    xozhizhi

    从第三方再来一个VPN,
    在我看来,相当于多了一个中间出错环节.最后可能导致更复杂的局面,:)
    譬如出问题了,很难找原因了...

    在这上面, IB其实可以有所作为的:)
     
    xozhizhi, Jun 18, 2008
    #70
  11. weijian

    weijian

    向大家汇报：下周即将推出的886的Beta网络版TWS，美国产品的报价传输路径将采用香港服务器。请在网页的右上角点击登陆了。每次登陆需要重新下载的TWS。
    （由于中国的防火墙的特殊问题，大陆客户从美国服务器安装该版本耗时间较长）。期待该版本能早日正式推出为独立版本。
     
    weijian, Jun 18, 2008
    #71
  12. 高德

    高德

    好消息,希望问题能得到改善.
    谢谢WEIJIAN !!
     
    高德, Jun 19, 2008
    #72
  13. absolut

    absolut

    weijian:

    You did a good job!

    Thank you! :)
     
    absolut, Jun 19, 2008
    #73
  14. xozhizhi

    xozhizhi


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    网络连接依然严峻!!!

    希望建兄说的版本,能很快上线!
     
    xozhizhi, Jul 9, 2008
    #74
  15. xozhizhi

    xozhizhi

    网络连接依然严峻!!!

    希望建兄说的版本,能很快上线!

    象如此样的网络状况, 短线交易者是根本不敢加码和比较重仓位的!!!只敢1手1手买卖:)
     
    xozhizhi, Jul 9, 2008
    #75
  16. xozhizhi

    xozhizhi

    886的Beta独立TWS 版本, 有消息么???

    期待ing.....
     
    xozhizhi, Jul 9, 2008
    #76
  17. robinxing

    robinxing

    tws 884有问题 无法登陆

    原来的tws 882用owndata backfill data 出现一个提示框
     
    Last edited by a moderator: Jul 9, 2008
    robinxing, Jul 9, 2008
    #77
  18. weijian

    weijian

    请看附图。
    TWS的beta版本刚刚在7月7日推出。是否数据报价的链接由香港服务器发出，从而改善了中美防火墙的传输延迟和丢包问题，请各位自己验证。
    入口：中文主页右上角，点击“交易平台beta”。
     
    weijian, Jul 9, 2008
    #78
  19. weijian

    weijian

    886版本的“发行通告”可在英文页面找到：
    英文主页www.interactivebrokers.com,
    选择左边窗口individuals,进去后，选择SOFTWARE标签，选择“trade workstation",展开后，选择release note,选择 beta notes。得到以下内容：
    The enhancements and modifications below are in build 886 of TWS.
    Enhancements
    Integrated Stock Window (ISW)
    Greek Portfolio Window
    View Greeks for Spreads in OptionTrader
    Portfolio Page Includes Panels, Buttons and Account Information
    Convert Local Currency Values to Base for Display
    Sort Tabs Alphabetically
    Add Indexes to Charts
    Fixes and Changes
     
    weijian, Jul 9, 2008
    #79
  20. xozhizhi

    xozhizhi

    反复找了, 没发现单独的886 beta版本的下载链接, where?

    谢谢提示:)
     
    xozhizhi, Jul 9, 2008
    #80
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